At Xeliance Power, we value your trust and are committed to protecting your privacy. This policy explains
how we handle your data when you use our website or services.
By using our website or engaging with our services, you consent to the collection and use of
information in accordance with this Privacy Policy.
1. About Us
Xeliance Power is a multidisciplinary firm offering
Architectural, Interior Design, and Construction services. To provide our services effectively and
manage our contests, we collect certain personal information from our clients and participants.
2. Information We Collect
We may collect and process the following categories of information:
A. Personal Information
Full name, gender, date of birth
Email address, contact number, and postal address
Company or business name (if applicable)
Profession, designation, or client category
B. Project-Related Information
Property address and ownership documents
Design preferences, project requirements, and budgets
Floor plans, measurements, and site photos
Project progress reports and communications
C. Financial Information
Billing details and transaction records
Payment confirmations, invoices, and GST details
Bank account or UPI details (for project payments)
D. Technical and Usage Data
IP address and browser information
Device type and operating system
Website usage analytics and cookies data
3. How We Use Your Information
Xeliance Power uses your information for legitimate business purposes, including:
Providing Services: To prepare proposals, design concepts, drawings, estimates,
and execute projects
Communication: To respond to your inquiries, send updates, and coordinate
ongoing projects
Billing & Transactions: To process payments, generate invoices, and maintain
financial records
Project Management: To plan, track, and deliver design and construction
services efficiently
Marketing & Promotions: To inform you about our new services, offers, events,
or completed projects (only with consent)
Legal & Compliance: To comply with applicable laws, tax regulations, and
professional standards
Improvement & Analytics: To analyze client preferences and improve our
website's user experience
4. Sharing and Disclosure of Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may
share limited information with trusted third parties under the following conditions:
Service Providers: Contractors, consultants, and vendors engaged in your
project
Legal Authorities: When required by law, court order, or government regulations
Payment Gateways: Banks or payment processors for transaction purposes
Marketing Partners: Only with your explicit consent, for showcasing completed
projects or testimonials
Business Transitions: In case of mergers, acquisitions, or rebranding, your
data may be transferred to the new entity
All third-party partners are obligated to maintain confidentiality and use the data solely for
authorized purposes.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized
access, alteration, disclosure, or destruction. These include:
Encrypted storage and transmission of sensitive data
Secure payment gateways
Access control for staff and vendors
Regular data audits and backups
However, no electronic storage or transmission method is 100% secure. While we strive to protect your
information, we cannot guarantee absolute security.
6. Your Rights
As a client or user, you have the following rights regarding your personal data:
Right to Access: You may request a copy of the information we hold about you
Right to Correction: You may request corrections to inaccurate or incomplete
information
Right to Deletion: You may request deletion of your data where legally
permissible
Right to Withdraw Consent: You may withdraw consent for marketing
communications at any time
Right to Restrict Processing: You may object to data processing under certain
conditions
7. Policy Updates
Xeliance Power reserves the right to update or modify this Privacy Policy at any time. Any changes
will be posted on this page with an updated revision date.